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NDIS Consumables
Learn about how to order products with your NDIS funding
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Brochures & Facts Sheets
Access product brochures & fact sheets online
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Tracking Orders
Find out how to track your order via the webstore
Promoted articles
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What’s New in Our Online Store?
Same people. Same support. Fresh new lookWe've introduced a new brand and an ...
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Unable to login into my account (Reset your webstore password)
If you're a registered user on the webstore but have forgotten your password,...
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Unable to checkout on webstore
If you're experiencing checkout issues such as, unable to proceed to next scr...
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Quick guide to My Favourites
OverviewWe've updated the "My Favourites" feature to make managing and reorde...
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Quick guide to Quick Order feature
OverviewThe Quick Order functionality is available exclusively to B2B users.S...
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Quick guide to Re-Order
OverviewThe Re-Order/My Orders feature lets you quickly repurchase products f...
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Quick guide to Buy Again
OverviewBuy Again is a new feature in our webstore that allows you to quickly...
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How does the webstore Sidebar work?
OverviewThe webstore sidebar menu provides quick access to your account dashb...
Browse Our Knowledge Base
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Funding Schemes
Access information relating to national and state based funding schemes -
Teams
Find key information about various teams across the Independence Australia Group -
Sales Orders
Create and manage sales orders with the right tools and information -
Order Enquiries
Explore resources and reference material to manage order related enquiries -
Account Enquiries
Access reference materials and processes related to customer accounts -
Product
Essential resources related to products including samples, recalls, and other product related information -
Frequently Asked Questions
Access FAQ resources designed to help address common questions