Spinning wheel blocking checkout

There are occasions when a checkout page may remain stuck with a spinning wheel displaying, and the order fails to move to complete checkout.

If this occurs, a couple of solutions can be utilised:

• Change your browser or device 
• Clear your browser cache and try again 

Clear Your Browser Cache 

The process to do this will vary depending on your device and browser, however, if using a desktop device with a Chrome or Edge browser, the quickest and easiest way to do this for a single web page is using the following steps: 

  For step-by-step instructions on how to clear the cache in different browsers Click Here

1. Press Ctrl + Shift + Delete on your keyboard a window will pop up 
   OR 
   Click the "Three Dots (⋮)" in the top-right corner of your browser and select "Delete Browsing Data" from the menu
   
2. A pop-up window will appear, allowing you to clear your browsing history, cookies, cached files, and other browsing data
   

You should now be able to proceed through checkout without encountering the spinning issue.